Wanderlust strikes at midnight. Answer it.
Package details, destination questions and trip enquiries handled instantly on WhatsApp and your website — qualified and captured so your planners wake up to warm leads.
Travellers message five agencies about the same trip. The fastest useful reply usually gets the booking.
Built on trusted infrastructure
The platform, mapped to your busiest moments
WhatsApp is your storefront
Trip enquiries answered instantly with package details, and a planner-staffed inbox behind the AI for the close.
WhatsApp Automation →Your packages, priced and grounded
Itineraries, inclusions and structured pricing answered accurately — “what does the Bali package include?” gets the real answer.
AI Knowledge Base →Qualified trip briefs, not vague chats
Dates, party size, budget and preferences captured into a pipeline sorted by destination and value.
Lead Capture & CRM →Catch researchers on your site
Browsers comparing trips get instant answers and a natural path to leaving their details.
Website Chat →Seasonal campaigns that convert
Send opted-in travellers early-bird and seasonal offers, with the AI answering the flood of replies.
Broadcasts & Automations →Calls answered between consultations
While planners are with clients, the phone still gets answered and enquiries still get captured.
AI Voice Agents →What it looks like in practice
Midnight honeymoon research
A couple messages about Maldives honeymoon packages at 11:47pm.
- AI shares package options, inclusions and indicative pricing
- Captures dates, budget and preferences as a structured brief
- Books a planning call with a consultant for tomorrow
→ A qualified brief and a consultation before your competitor replies “Hi! How can we help?”
Deal-season reply flood
Your summer campaign triggers two hundred WhatsApp replies.
- AI answers each with the relevant package details
- Interested travellers become structured leads by destination
- Planners work a prioritised pipeline instead of an unread inbox
→ Campaign spend converted, not buried.
Visa and logistics questions
A booked traveller asks about visas and baggage at the weekend.
- AI answers from your destination knowledge
- Flags anything requiring the planner
- Logs the exchange on the traveller’s contact record
→ A reassured customer without weekend staffing.
Group trip enquiry
A company asks about a 20-person retreat.
- AI captures headcount, dates, destination ideas and budget
- Opens a high-value deal in the pipeline
- Alerts your senior planner immediately
→ The big fish gets senior attention within minutes.
Already running in this industry
Trippy Taless uses ChatnCall to answer trip questions on WhatsApp and its website, and to collect leads for its travel planners.
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Common questions
Can it quote package prices?
Yes — from your structured pricing knowledge. It answers with your real packages and can apply “from” framing where prices vary.
How does it qualify a trip enquiry?
It asks for dates, party size, budget band and preferences conversationally, then saves a structured brief to the contact and pipeline.
Our expertise is the product — does AI cheapen that?
The AI handles the repetitive first mile so your planners spend their time on itineraries and closing. Customers reach human expertise faster, not slower.
Can it hand over mid-conversation?
Yes — planners take over in the shared inbox at any point, with the full conversation and brief in front of them.
Does it work across time zones?
It answers 24/7 by default — enquiries from any time zone get an instant response and your team follows up in working hours.
Can we send offers to past customers?
Yes — opted-in contacts can receive template campaigns, and the AI handles the replies at any volume.