A receptionist who never misses the phone.
Your AI receptionist greets every caller, chatter and WhatsApp message in seconds — answering from your real business information, booking appointments into your calendar, and passing proper messages to your team instead of a voicemail light.
New to this? Read the AI Receptionist Guide →
Works with the tools you already use
Built to finish the job
Answers the phone on the first ring
No hold music, no voicemail, no “all our agents are busy”. Every caller reaches your receptionist immediately — at lunchtime, after hours, and when twenty people ring at once.
Knows the things a front desk should know
Opening hours, location and parking, prices, services, policies, who to ask for. The receptionist answers from documents and pages you approve, and says so honestly when something isn’t covered.
Books, reschedules and confirms
Connected to Google Calendar or Microsoft Outlook, it offers slots that are genuinely free, books them while the customer is still on the line, and sends the confirmation.
Takes messages people can actually act on
Name, number, reason for calling, urgency and callback preference — captured as a structured contact record, not a scribble on a sticky note.
Puts the right calls through to humans
You set the rules: by topic, by caller request, by hours. The receptionist transfers with context attached, or takes a message and alerts the right person.
Covers chat and WhatsApp too
The same receptionist answers your website chat widget and WhatsApp Business number from one knowledge base, so a customer gets the same answer whichever way they get in touch.
Live in a few guided steps
Point your number at it
Forward your existing business line or take a new number. No new phone system, no hardware, no change to your provider contract.
Tell it what the front desk knows
Upload your price list, service menu, policies and FAQs, or import your website. The receptionist answers only from what you approve.
Set the greeting and the rules
Choose the voice and opening line, then decide when to book, when to take a message, and when to put the call through to a person.
Ring it yourself
Call your own receptionist in the test console, hear how it handles the awkward questions, and adjust the wording until it sounds like your business.
Go live and watch the log
Every call, chat and message arrives in your portal with a transcript, the captured details and what the receptionist did next.
Running for real businesses
VeduMitra runs ChatnCall agents to answer course and admissions questions and capture student enquiries around the clock.
VeduMitraEducation & tutoringNBG Events routes event enquiries through ChatnCall agents so callers get answers and organisers get structured booking details.
Everything else your agents can do
Common questions
What is an AI receptionist?
An AI receptionist is software that performs the front-desk job on your phone line and messaging channels: it greets the customer, answers routine questions from your business information, books appointments, takes structured messages and transfers to a person when needed. It works from your approved knowledge rather than a fixed phone-menu tree.
How is it different from a phone menu or an answering machine?
A phone menu makes the caller choose from options and usually ends in a queue or voicemail. An AI receptionist has a conversation: the caller asks a question in their own words and gets an answer, a booking or a proper handoff — no keypad, no menu tree.
Do I have to change my phone number or provider?
No. Most businesses simply forward their existing number to their ChatnCall receptionist and keep everything else as it is. You can also take a new dedicated number if you prefer.
Will callers be told they are speaking to AI?
The agent is transparent when asked, and you control the greeting. In practice what callers notice first is that someone answered straight away and knew the answer.
What happens if it doesn’t know the answer?
It says so rather than guessing, then follows your fallback rules — take a message, capture the caller’s details, or transfer to your team. Grounded answers only is the design principle, not an optional setting.
Can one receptionist cover phone, website chat and WhatsApp?
Yes. One knowledge base serves all three channels, so the answer a caller hears matches the answer a WhatsApp customer reads. You can switch individual channels on or off at any time.
How much does an AI receptionist cost?
ChatnCall publishes its full rate card — monthly plans, onboarding fee, overage rates and add-ons — on the pricing page, so you can compare against a part-time receptionist or an answering service without asking for a quote.
How long does setup take?
Most businesses go live in days, not months. The work is loading your knowledge and agreeing the handoff rules; the telephony side is a call-forwarding change.